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Evidence Guide: PUAECO005 - Dispatch resources from within an emergency communications centre

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUAECO005 - Dispatch resources from within an emergency communications centre

What evidence can you provide to prove your understanding of each of the following citeria?

Dispatch resources

  1. Equipment and systems are used to locate, allocate and dispatch resources, in accordance with organisational procedures
  2. Resource dispatch announcements are made accurately in an organised, concise and complete manner using clear and appropriate language, in accordance with organisational procedures
  3. Public safety agencies and organisations are notified, in accordance with operational procedures
  4. Communication with dispatched resources is established and recorded
  5. Additional information is disseminated to responding resources and personnel
  6. Resource dispatch follow up procedures are implemented, in accordance with organisational procedures
  7. Administrative duties and support tasks are completed promptly, in accordance with organisational policies and procedures
  8. Incident information is recorded, maintained and updated, in accordance with organisational procedures and requirements
  9. Backup or business continuity systems are used, as required, in accordance with organisational policies and procedures
Equipment and systems are used to locate, allocate and dispatch resources, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource dispatch announcements are made accurately in an organised, concise and complete manner using clear and appropriate language, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Public safety agencies and organisations are notified, in accordance with operational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication with dispatched resources is established and recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional information is disseminated to responding resources and personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource dispatch follow up procedures are implemented, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Administrative duties and support tasks are completed promptly, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incident information is recorded, maintained and updated, in accordance with organisational procedures and requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Backup or business continuity systems are used, as required, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine appropriate response

  1. Information required to determine an appropriate response to an incident is identified, in accordance with organisational policies and procedures
Information required to determine an appropriate response to an incident is identified, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sources of information are accessed and relevant information is retrieved, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Availability of resources is determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organisational response procedures are applied to ensure appropriate resources are matched to incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Requests for assistance are prioritised, in accordance with organisational protocols and legislation

  1. Equipment and systems are used to locate, allocate and dispatch resources, in accordance with organisational procedures
Equipment and systems are used to locate, allocate and dispatch resources, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource dispatch announcements are made accurately in an organised, concise and complete manner using clear and appropriate language, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Public safety agencies and organisations are notified, in accordance with operational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication with dispatched resources is established and recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional information is disseminated to responding resources and personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource dispatch follow up procedures are implemented, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Administrative duties and support tasks are completed promptly, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incident information is recorded, maintained and updated, in accordance with organisational procedures and requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Backup or business continuity systems are used, as required, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide ongoing support to operations

  1. Status of resources are monitored, in accordance with organisational requirements
Status of resources are monitored, in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Field requests are monitored, prioritised and actioned, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional resources are allocated, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource information is maintained and updated, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication with personnel in the field is maintained and recorded, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.